Grexon

Let us sell
your products in Europe

For brands planning to enter the European e-commerce market, we handle all operations on their behalf, including customs clearance, transportation, fulfillment, marketing, B2C and B2B sales on more than 700 marketplaces including grexon.com, returns management and after-sales customer service. We make your business easier with our modern all in one e-commerce solution.

20 years of experience, time and cost advantages, infrastructure that ensures efficient and accurate management of the whole fulfillment process, a wide business network in the European market and sales as well as customer relations at native language level in 23 different languages are among the unique benefits we offer.

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How does it work?

Steps to collaborate with Grexon

BECOME A SUPPLIER
Product Acceptance Product Listing Sales Product Preparation Invoicing After Sales
Contracting, Inventory, Logistics and Customs

Contracting, Inventory, Logistics and Customs

Our services includes inventory management, fulfillment and customs clearances for international shippings.
Product listing

Product listing

We list your products on Amazon and eBay as well as on 700 other platforms.
Sales, Performance, PR and Payments

Sales, Performance, PR and Payments

We manage the whole media planning and advertising processes for products we list on grexon.com and other platforms. We receive the proceeds generated by the sale.
Packaging, Shipping and Handover

Packaging, Shipping and Handover

We pick and pack the products, print labels and deliver them to the customer quickly with the shipping method of your choice
Invoicing, Reporting and Analytics

Invoicing, Reporting and Analytics

We provide insights into inventory, order volume and other critical metrics while ensuring accurate invoicing.
Customer Service, Returns and After Sales Support

Customer Service, Returns and After Sales Support

We take care of returns and customer feedback.

Services

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We work together with the biggest marketplaces in Europe

Our experienced sales and performance team use their in-depth market research to manage the entire media planning and implementation processes. In addition to our grexon.com (B2B and B2C) sales channel, we manage sales in 23 different languages on several platforms and via telemarketing.

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We enable integration into over 700+ sales channel

In addition to major marketplaces such as Amazon and eBay, we work with more than 700 marketplaces, including bol.com with 13 million users on the Dutch and Belgian markets, Allegro, the choice of more than 22 million users on the Polish market, Cdiscount.com, one of France's e-commerce giants with 32 million monthly visitors, CDON, one of the pioneers on the Scandinavian market, and Zalando, which reaches more than 50 million users in 25 European countries, and we help you reach more customers.

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We do the Pre-Sales

We manage the entire pre-sale processes like content creation, shooting and editing or legal requirements to achive the best visibility and a increase in brand awareness.

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We also provide after sales support

We also support you after the sale and ensure a high level of customer satisfaction with our services, e.g. by solving problems that may occur when using the product or service and by receiving customer feedback. We represent your brand optimally in Europe.

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We provide fulfillment services

Obtain a competitive advantage in the European market with our expertise in Fulfillment management. Grow your business by increasing customer satisfaction with the fastest delivery and high quality service.

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Our 25.000 m2 fullfillment center in Europe

Grow your business with the reliable fulfillment service we offer our customers at our 25.000 m² warehouse in Neu-Ulm, Germany. We store your products securely with state-of-the-art warehouse infrastructure and offer you professional support with warehouse management.

Services Card Image

We work together with the biggest marketplaces in Europe

Our experienced sales and performance team use their in-depth market research to manage the entire media planning and implementation processes. In addition to our grexon.com (B2B and B2C) sales channel, we manage sales in 23 different languages on several platforms and via telemarketing.

Services Card Image

We enable integration into over 700+ sales channel

In addition to major marketplaces such as Amazon and eBay, we work with more than 700 marketplaces, including bol.com with 13 million users on the Dutch and Belgian markets, Allegro, the choice of more than 22 million users on the Polish market, Cdiscount.com, one of France's e-commerce giants with 32 million monthly visitors, CDON, one of the pioneers on the Scandinavian market, and Zalando, which reaches more than 50 million users in 25 European countries, and we help you reach more customers.

Services Card Image

We do the Pre-Sales

We manage the entire pre-sale processes like content creation, shooting and editing or legal requirements to achive the best visibility and a increase in brand awareness.

Services Card Image

We also provide after sales support

We also support you after the sale and ensure a high level of customer satisfaction with our services, e.g. by solving problems that may occur when using the product or service and by receiving customer feedback. We represent your brand optimally in Europe.

Services Card Image

We provide fulfillment services

Obtain a competitive advantage in the European market with our expertise in Fulfillment management. Grow your business by increasing customer satisfaction with the fastest delivery and high quality service.

Services Card Image

Our 25.000 m2 fullfillment center in Europe

Grow your business with the reliable fulfillment service we offer our customers at our 25.000 m² warehouse in Neu-Ulm, Germany. We store your products securely with state-of-the-art warehouse infrastructure and offer you professional support with warehouse management.

Our Team

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Our Logistics Centre

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Frequently Asked Questions

What are the advantages of collabrating with Grexon and why should I become a merchant/supplier?

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We have a large team fluent in the native languages spoken in this geography to ensure the recognition of your brand across Europe, as well as the sale of your products and post-sales operations in this market. We handle all the operational and cost aspects on your behalf, including company setup expenses, regulations in the countries and marketplaces where sales will occur, warehouse and return management. We generate income for you in the Euro currency.

How can I sell on Grexon?

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After successfully registering as a supplier, you can fill out the request form containing information about the product you wish to sell. This form should include details such as specifications, pricing, quantity, and delivery date. Once our purchasing team reviews your request, we will contact you to provide information about the purchasing process.

Which products can I sell on Grexon?

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You can sell products on Grexon that are legally unrestricted in the countries where we conduct sales and do not have legal constraints on our platform.

In which countries would you be selling my produtcs?

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As Grexon, we offer sales opportunities for your products in Germany, Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Croatia, Netherlands, Ireland, United Kingdom, Spain, Sweden, Switzerland, Italy, Latvia, Lithuania, Luxembourg, Hungary, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, and Greece.

What is the cost of selling goods/products on Grexon?

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The cost associated with the export of your products and their shipment to the Grexon warehouse in Germany will be covered by you. Grexon does not charge any fees for the sale, logistics, storage, and after-sales services of your products.

Who determines the selling price of my products?

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Grexon determines prices through a pricing analysis study based on countries and marketplaces.

Which marketplaces will my products be sold on/listed?

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We have agreements and integrations with over 700 marketplaces, including major platforms such as Amazon and eBay. The appropriate marketplaces for your product category are identified, and your products are listed. In addition to this, your products are made available for sale on our own platform, grexon.com. Also sales opportunities are assessed through a B2B strategy based on the potential of your product.

Who will manage the store on marketplaces?

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Grexon has its own stores on marketplaces. Grexon will handle tasks such as entering product content in different languages based on countries, uploading photos in compliance with platform rules, tracking orders, and managing customer reviews for your products.

Which languages does Grexon Team support?

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We support our suppliers in 23 different languages and assist them throughout the entire process.

Do you have policies such as minimum order quantities or bulk purchase discounts for procurement?

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We do not have such practices in our procurement process. We will decide on the stock levels and availability of each product on specific marketplaces based on our analyses. We will have B2B-specific pricing during the sales process.

Where would my products/goods would be stored?

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Your goods/products would be stored in our own 25.000 m2 warehouse loacated in Germany.

How is the storage and inventory management of the supplied products handled?

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The warehousing and shipment process is managed by Grexon's professional teams. Grexon is responsible for the security and inventory tracking of the product.

Whom I will be invoicing to?

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You will be invoicing the products to our company, Grexon GmbH.

What documents do I need to provide to work with Grexon?

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The official documents of your company, the necessary permits and documents for exporting, and the registration of your brand are mandatory requirements. In addition to these, you will be provided with detailed information by Grexon teams regarding mandatory certificates and documentation for the category.

How is the process flow of the parties in exporting and importing of the goods/products?

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The seller is responsible for the export and logistics of the products to Germany. After the products arrive in Germany, Grexon manages all tax, documentation, shipping, and storage processes.

What happens if my goods/products are not sold?

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Our expert teams handle pricing based on marketplaces and countries, detailed product information, visual quality of products, certification, determination of sales channels, marketing, advertising management, and the handling of customer reviews and requests. Despite these efforts, if there are unsold products, we can either return them upon your request or ship them to the requested address.

How will I receive payment when my product/good is sold?

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Within the agreed payment term after the sale, your payment will be processed to the bank account you specified in the contract.

What is your return and exchange policy?

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We handle customers' cancellation and return requests in accordance with the policies and legal regulations of the marketplaces where your products are listed.

What do you do regarding marketing and promotional activities?

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The management of advertising and marketing on the marketplaces where the products are listed is the responsibility of Grexon, following the agreed-upon strategy with the supplier. No fees are charged to you for these services.

How will the brand awareness of the agreed products be increased in the target market?

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Grexon will handle the advertising of products and brands for sales on marketplaces and social media.

Which information can be accessed through the supplier panel?

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You can transparently view information such as the list and stock count of products in sales, your returned products, invoices, and statistics related to your sales through the supplier panel.

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